Ikeja Electricity Distribution Apologises To Customers Over Zero Power Supply

Ikeja Electricity Distribution Plc has apologised to its esteemed customers over the state of power supply in the last few weeks, particularly the zero allocation it received from the national grid on Sunday.

The Managing Director/Chief Executive Officer, Mr. Abiodun Ajifowobaje, said in a statement yesterday that the dismal power situation was a shared challenge across the nation.

He explained that the situation was particularly critical as allocation to Ikeja Electric fell to less than 10 per cent of the energy required to serve all its customers from the national grid

“As at monday, allocation to Ikeja Electric has been zero as against 1,250 megawatts required to satisfy our customers. The situation is quite challenging. However, we will do all that is humanly possible within the circumstances and assure all our customers that we will continue to ensure equitable distribution of power received within our network,” he said.

Ajifowobaje said Ikeja Electric had since placed its staff on stringent schedules to ensure that customer issues are promptly addressed via its contact centre and walk-in experience centres.

“We, on behalf of our customers, plead with the government and all stakeholders to address all issues militating against the availability of power to save lives and boost economic prosperity in Nigeria. It is our hope that these issues are resolved, so that we can continue to serve our customers without any inhibitions,” he added.